Refund & Return Policy

Effective Date: 13/03/2026

Thank you for shopping with BRADA TEXTILES PRIVATE LIMITED We want you to be satisfied with your purchase. Please read our Refund & Return Policy carefully to understand your rights and responsibilities.

1. Return Eligibility

You may request a return within 7 days from the date of delivery.

To be eligible for a return, the product must be unused, unworn, unwashed, and in its original condition with all tags and packaging intact.

Products that are damaged due to misuse, improper handling, or normal wear and tear are not eligible for return.

2. Return Process

To initiate a return, you must contact us through our registered email or phone number with your order details.

Once your request is reviewed and approved, you will receive instructions regarding the return or pickup process.

The product must be securely packed to avoid damage during transit.

3. Refund Process

After receiving the returned product, we will inspect it to ensure it meets our return conditions.

If approved, the refund will be processed within 7 to 10 business days.

Refunds will be issued to the original payment method used at the time of purchase.

For Cash on Delivery orders, customers may be required to provide bank account details for processing the refund.

4. Non-Refundable Charges

Shipping charges and delivery fees are non-refundable unless the return is due to a damaged, defective, or incorrect product delivered by us.

Any promotional or discount benefits applied at the time of purchase may be adjusted during refund processing.

5. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, you must notify us within 48 hours of delivery.

You may be required to share clear images of the product and packaging for verification purposes.

6. Cancellation Policy

Orders may be canceled before they are shipped.

Once the order has been shipped, cancellation may not be possible and the return policy will apply instead.

7. Changes to Policy

BRADA TEXTILES PRIVATE LIMITED reserves the right to update or modify this Refund & Return Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.

8. Contact Information

For any return or refund related queries, please contact:

BRADA TEXTILES PRIVATE LIMITED
Address: Office No.305, Third Floor, 1/56-D, Lalita Park, Laxmi Nagar,
East Delhi, Delhi, India, 110092
Phone: +91 8310471830
Email: bradatext2026@gmail.com